Let's Talk Grove Hill

We’re currently focusing extra time and support in your neighbourhood as part of a targeted improvement project. This means we’re working closely with residents, partners, and local services to make positive, lasting changes where they matter most.

Your views are really important to us. By completing this short questionnaire, you’ll help us better understand what’s working well, what could be improved, and what matters most to you and your community. This will help shape the work we do in your area and ensure it reflects local needs.

All responses will be treated in confidence, and your feedback will directly influence future improvements.

Thank you for taking the time to share your views.

Are you a Thirteen Customer

Yes

How long have you lived in Grove Hill?

* required

Maximum 255 characters

0/255

Do you see Grove Hill as your 'Forever Home'?

* required

Yes

Unsure

Why did you give that answer?

Maximum 5,000 characters

0/5,000

Out of 10 how satisfied are you with your neighbourhood as a place to live? (1 being negative, 10 being positive)

Please explain you score (satisfaction)

Maximum 5,000 characters

0/5,000

Out of 10 how safe do you feel in your neighbourhood? (1 = very unsafe, 10 = very safe)

Please explain your score (safety)

Maximum 5,000 characters

0/5,000

Out of 10 how well do you think Thirteen helps to look after your neighbourhood - for example keeping it safe, and supporting the community? (1 = negative, 10 = positve)

10.

Please explain your score

Maximum 5,000 characters

0/5,000

11.

How well do you think we keep your neighbourhood clean and maintained? (1 = not well, 10 = very well)

12.

Please explain score

Maximum 5,000 characters

0/5,000

13.

When did you last contact Thirteen

14.

Do you think you see Thirteen enough in your neighbourhood?

15.

Do you have any suggestions about improvements that could be made to the open land in your neighbourhood?

Maximum 5,000 characters

0/5,000

16.

(Note – only answer this question if you live in a low- or high-rise building.) Out of 10 how satisfied are you that your communal areas are clean and well maintained?

17.

Please explain score (communal areas)

Maximum 5,000 characters

0/5,000

18.

Is there anything else you want to talk to us about?

Maximum 5,000 characters

0/5,000

19.

Thirteen would like to send you updates about what's happening in your area, products and services, promotions, news, and events. Is that OK?

20.

Would you like to be involved in more conversations about changes we are working through in this neighbourhood?

21.

Address

Maximum 255 characters

0/255

22.

Name

Maximum 255 characters

0/255

23.

24.

Phone number

Maximum 255 characters

0/255